Policy Library

This library provides a set of templates for NGO / Community Mental Health and Addiction providers to inform their own policy and procedure development to ensure services adhere to legislation, contractual requirements, Health & Disability Services Standards and best practice. These templates require each organisation’s input, tailoring and authorisation before being ready for use. Bracketed dates refer to the last time the policy was updated. 

As of 28 February 2022, the Ngā Paerewa Health and Disability Services Standard NZS 8134:2021 will come into effect. In preparation for this, the below filters have been renamed to the new standard categories (i.e., Consumer Rights is now Ō tātou motika / Our rights, Infection prevention & control is Te kaupare pokenga me te kaitiakitanga patu huakita / Infection prevention & antimicrobial stewardship, Organisational management is Hunga mahi me te hanganga / Workforce and structure, Restraint minimisation and safe practice is Here taratahi / Restraint and seclusion, Safe & appropriate environments is Te aro ki te tangata me te taiao haumaru / Person-centred and safe environment and Service continuum is Ngā huarahi ki te oranga / Pathways to wellbeing). As new templates are developed to align with the revised standard, old templates will be removed. For example, a new Ō Tātou Motika manual has been developed and has replaced many of the old consumer rights templates (e.g., Complaints Management, Abuse and Neglect etc.). Refer to the Ministry of Health website for the standards mapping analysis.